Ticket FAQ

We here at Freeplay have received a few questions about tickets in the lead-up to this weekend’s conference. Be confused no more! We present: our Ticket FAQ!

Do I need to bring a physical copy of my ticket, or have you got a door list?

We’ll have a door list, though a copy of your ticket on paper or on your smartphone would be appreciated to help speed up the registration process and prevent queues in the morning.

When do online ticket sales close?

We’ll be closing online ticket sales in the very early morning hours of 28 September.

I didn’t receive an email confirmation of my ticket – can you check that the payment went through?

Sure – email katie@freeplay.net.au and I’ll be happy to resend it to the email address of your choice.

I can’t make it to the conference any more. Is it possible to get a refund?

Yep – email katie@freeplay.net.au.

I’m impulsive, and/or I can’t decide yet whether to brave the footy crowds or not. Can I just rock up and buy a ticket on the Saturday or Sunday morning of the conference?

You can, provided we still have tickets available. These door tickets will cost the same price as those of our online ticket sales, however we can only take cash purchases – we do not have EFTPOS facilities available, unfortunately.

I heard something about parties on both Saturday and Sunday. If I buy a single-day pass, do I get to attend both parties?

We believe that partying should not be restricted, so yes, you may attend parties on either night. Your single-day pass is still only valid for either Saturday or Sunday, though!

I can’t make it to the conference. Can I still crash the party?

Due to limited space, we’re limiting party access to ticket holders only. Thankfully, you can buy a special party ticket on the door for $15. Bring cash, please – we don’t have any EFTPOS facilities.

Where are the parties, anyway?

Saturday night’s party is held at the RMIT Design Hub’s rooftop. Sunday night’s party is the Freeplay Awards ceremony, hosted by Dave Callan and held at Bella Union. There will be volunteer guides to direct you each evening.

Any other queries can be sent to directors@freeplay.net.au. We look forward to welcoming you this weekend!